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My Dell computer and Widows 10 does regonize my wirreess Vwerizon routerMy Dell computer and Widows 10 dose not recognize my wireless Verizon router
JOHCRA6
Newbie
‎04-14-2017 04:13 PM

My Dell computer and Widows 10 does not recognize my wireless Verizon router

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Re: My Dell computer and Widows 10 does regonize my wirreess Vwerizon routerMy Dell computer and Widows 10 dose not recognize my wireless Verizon router
Elements
Specialist - Level 1
‎04-14-2017 04:27 PM

Your post is a bit difficult to parse, but it sounds as though you're saying that you have a Dell computer running Windows 10, and that it's not detecting your Verizon router over Wi-Fi? If I misunderstood, please correct me. But if that's the issue, then are any other devices able to detect the router? Have you already tried restarting both the computer and the router, and verified that your Wi-Fi is enabled on the computer?

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Re: My Dell computer and Widows 10 does regonize my wirreess Vwerizon routerMy Dell computer and Widows 10 dose not recognize my wireless Verizon router
Ann154
Community Leader
Community Leader
‎04-14-2017 04:32 PM

You should check which wifi frequency the Verizon router is broadcasting. The computer might only be able to see the 2.4 GHz band and not the 5 GHz band.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.