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Verizon 4g lte home internet
Joed1862
Member

I'm having issues with my signal strength on my 4g lte router. I've put it in the best reception area in my home (approximately 3 bars of service). My signal strength bounces all over the place. I see there is a port for an external antenna. Where do I get one?

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Re: Verizon 4g lte home internet
vzw_customer_support
Customer Support

Hi, there! You've come to the right place for support. We've sent you a Private Note to check eligibility for an external antenna. 

 

 

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Re: Verizon 4g lte home internet
gwbarr
Member

I am having a similar problem with my LTE home.   I have towers about 5 miles from me but for some reason my cell phone tells me that it is getting it signal from one 7 miles away and sometimes one from 18 miles away.   I've have tested every window in my house and the best I can get is a signal that bounces between 2 and 3 bars on the LTE home.  Can I can an antenna?

thanks,  Glen

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Re: Verizon 4g lte home internet
vzw_customer_support
Customer Support

Hello, we want you to be able to use your services with ease. Please feel free to send us a Private Note.

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Re: Verizon 4g lte home internet
MLBeech
Member

I purchased the antenna from Vz and when connected, my speeds where so low the service was not usable.  Disconnect the antenna and speeds jumped back up.  I am returning it as my signal strength was not enhanced with the antenna, but the speeds where significantly decreased.  Odd...

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