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Very slow 4G speeds.
jreding01
Member

I am experiencing about 1.5 Mbps speeds on all my devices with a strong LTE signal tonight. 8/10/2016  for the last 3 hours so far, generally I get 25 Mbps plus speeds at this location.

Network issue?

Hinckley, MN 55037

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Correct Answers
Re: Very slow 4G speeds.
John_Getzke
Leader
Leader

Service problems in MN are not likely to be related to MA.  This may simply be a coincidence.

Still you can feel free to use the same troubleshooting steps as posted above and report any persistent issues to VZW directly.

View solution in original post

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Re: Very slow 4G speeds.
Weth
Sr. Leader

Tower overloaded likely.

Re: Very slow 4G speeds.
John_Getzke
Leader
Leader

Strong signal but poor performance is usually a network issue with VZW for that area.

Your best bet is to try rebooting your VZW device and perhaps reseating the SIM card to refresh its connection to the local towers.  After that all you can do is report it to VZW and hope they send someone over to fix it.

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Re: Very slow 4G speeds.
CHRISSYO29
Member

I too , here in Mass, am having poor usage issues. good to know

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Re: Very slow 4G speeds.
John_Getzke
Leader
Leader

Service problems in MN are not likely to be related to MA.  This may simply be a coincidence.

Still you can feel free to use the same troubleshooting steps as posted above and report any persistent issues to VZW directly.

View solution in original post

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Re: Very slow 4G speeds.
vzw_customer_support
Customer Support

jreding01, We always want to keep your services up and running like they should be! Let's take a look at what's happening. Are you still experiencing this issue at all? Is this happening in any other location?


RuthW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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