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Why can't I connect my jet pack to a roku express
PETPAT37
Member

I just bought a roku express and trying to connect my Verizon jet pack mifi device up to my new roku so i can watch Netflix on my tv but every time I try to connect the roku to the jet pack for internet it won't connect. The jet pack connects to my lap top and other devices so I know I have my password correct it just won't connect to the new roku. The roku will connect using the hotspot on my verison iPhone just not the mifi jetpack from the same Verizon plan.

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Re: Why can't I connect my jet pack to a roku express
7e18n1
Sr. Member

Which Jetpack?  The Jetpack should be using the 2.4 Ghz band, not 5 Ghz.  Have you followed the setup guide, especially the links listed in part 2?

https://support.roku.com/article/225735828-how-to-set-up-your-roku-express

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Re: Why can't I connect my jet pack to a roku express
John_Getzke
Leader
Leader

> I try to connect the roku to the jet pack for internet it won't connect.

What is the specific error message you are receiving from the Roku?  Could be a valuable clue here.

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