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Why is the CallerID time +5 hours on my 4G LTE Router with voice?
BrianDF123
Member

Fine on my Home Phone Connect, +5 hours on 4G LTE BRV (eastern).

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Re: Why is the CallerID time +5 hours on my 4G LTE Router with voice?
farmer1234
Member

Is  there a way to solve this issue? I do not operate on GMT?

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Re: Why is the CallerID time  +5 hours on my 4G LTE Router with voice?
John_Getzke
Leader
Leader

See pages 96-97 of the User Manual:

http://cache.vzw.com/multimedia/mim/vzw-4glte-router/broadband-router-um.pdf

96 explains how the system time is configured.

97 explains where to go to configure your time zone on the 4G LTE router.

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Re: Why is the CallerID time  +5 hours on my 4G LTE Router with voice?
farmer1234
Member

Thanks, but when the 4G LTE with voice there is no options for setting a time zone.

I cant seem to find anything about adjusting time in the guide at all.

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Re: Why is the CallerID time +5 hours on my 4G LTE Router with voice?
John_Getzke
Leader
Leader

Seems like this is a firmware bug with the BRV (sorry I was referring to the wrong device earlier).

Some info posted here about the same problem:

https://community.verizonwireless.com/thread/846630

Considering there is no solution posted I would first attempt any firmware updates that are available.  After that I would contact VZW directly for an update and confirmation on what is going on.  If you hear anything back from VZW be sure to respond back to this thread and let us know so we can share the news with others.

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