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hotspot box by verizon not resetting
stressd0ut66
Member

when i paid i was told it would reset at 1201 am and it did but the internet never came back to it and the signal is good and restarted and all the other things but nothing  Thats 2 days of my data being took so far,  tell me what can help here.  https://www.verizon.com/support/prepaid-plans-and-service-faqs/

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Re: hotspot box by verizon not resetting
jav6
Leader

@stressd0ut66 wrote:

when i paid i was told it would reset at 1201 am and it did but the internet never came back to it and the signal is good and restarted and all the other things but nothing  Thats 2 days of my data being took so far,  tell me what can help here.  https://www.verizon.com/support/prepaid-plans-and-service-faqs/


Exactly what make/model/software version device are you reporting the issue on?

...Just another VZW customer...trying to offer some assistance...
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Re: hotspot box by verizon not resetting
vzw_customer_support
Customer Support

Hey there! We are here and eager to get to the bottom of this concern for you today! Please send us a Private Note, so that we can better assist you today. 

 

*Desiree'

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