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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!

Lost my phone new phone and can't remember passwords to my Google account or Facebook account can Verizon back up any of this data for me 


Re: 758191

No.  These applications have nothing to do with your carrier.  You will have to go through the password reset with google and FB to access your accounts.   

If you have them 2 step authorized, you need your old number, you have to ask Verizon to make a new sim for the old number.  



Re: 758191
Customer Support

Thank you for reaching out to us about this. At this time, we would not be able to recover those passwords since those are not our services. We would recommend contacting each compay directly to assist you with that. EdgarT_VZW