Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
All my contacts are gone!

I just tried to make a call to my husband, and noticed that he's gone from my favorites.  When I looked in my contacts, i saw that most of my contacts were gone.  I back up to the cloud hourly, but when I checked, there are no contacts at all in the cloud.  Help!!!!!!!!!!

Labels (1)
Tags (1)
Re: All my contacts are gone!
Customer Support

This is a critical situation, judycooper. My phone is my lifeline and my address book, I would be lost if my contact suddenly vanished. You indicate that your contacts are not in the cloud. Are you referring to the Verizon Cloud, or the Gmail cloud? What is your phone model?

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!