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Am I being charged for this new " VZ cloud " upgrade?
fenderer2
Member

Getting messages that my current cloud will be deleted and I have to upgrade. Any new charges associated with this?

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Re: Am I being charged for this new " VZ cloud " upgrade?
tikibar1
Sr. Leader
Sr. Leader

fenderer2 wrote:

Any new charges associated with this?

Yes, if you plan to store anything other than contacts.  See if this helps:

Verizon Cloud FAQs | Verizon Wireless

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Re: Am I being charged for this new " VZ cloud " upgrade?
vzw_customer_support
Customer Support

We understand how important it is to have your information stored and saved. With regard to the account I do want to make sure you are all set. You will need to upgrade your plan in order to keep the current information that is stored on your phone. Please upgrade your account by going to your My Verizon account online. Here is a link to sign into your cloud account https://login.verizonwireless.com/amserver/UI/Login?realm=vzw&goto=https%3A%2F%2Fcloud.verizonwirele....  

JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Am I being charged for this new " VZ cloud " upgrade?
jav6
Leader

Upgrade is needed ONLY if you want to keep what you have stored in the VZ Cloud (excluding Contacts) IN THE CLOUD.  Nothing will be deleted from your phone.  You should have 30 days to decide and if you decide NOT to upgrade, you need to download everything from your VZ Cloud and save it locally or to a free Cloud service elsewhere.  Contacts should remain in the VZ Cloud and be backed up from your phone/device with no charge nor need to upgrade.

...Just another VZW customer...trying to offer some assistance...
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