Jaltamirano1, we definitely want you to have the notification that matter on your apps. How long have you had the icon on your app with nothing appearing when opening the app? Have you been able to uninstall the app and reinstall it to ensure reset the app?
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I deleted the app and reloaded it, and it’s still got that notification on the app. Is there more than one place to check for new messages inside this app? Grrr...
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