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Auto backup of Contacts
Ridenour1963
Member

Is it possible to set up an automatic backup of my contacts (the only thing i have set for the cloud) to occur? I can't find the setting like the old method had.

thank you

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Re: Auto backup of Contacts
vzw_customer_support
Customer Support

We understand wanting to be able to set up an automatic backup for your Cloud Ridenour1963. We are happy to help. What model phone are you using? Are you attempting to set this up through the Cloud app on your device or through the website?

RashadM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Auto backup of Contacts
Ridenour1963
Member

Yes that is correct - I would like to schedule automatic backup for my cloud.

Thank you

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Re: Auto backup of Contacts
vzw_customer_support
Customer Support

We appreciate you confirming Ridenour. So we can be sure we are providing the correct information, please confirm what model phone you have.  RashadM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Auto backup of Contacts
Ridenour1963
Member

I have a 128 mb iPhone 7..iOS 10.3.3

Thank you

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Re: Auto backup of Contacts
chris1060
Sr. Member

If you open the Cloud app, click on Menu, scroll down to settings. Click Settings, top option will be What to Backup. Click that, makes sure Contacts is checked. Choose how to backup (WiFi etc.) then When to Backup. The minium you can choose is 1 hour. This will automatically back up your contacts ever hour.

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Re: Auto backup of Contacts
Ridenour1963
Member

Thank you. I am using the cloud on my iPhone..but I don't have a setting

of When to Backup. I have What to Back up, How to Back Up, Email address

and about. That is where I am confused.

Thanks for all your help.

On Wed, Aug 16, 2017 at 6:23 PM, chris1060 <forums@verizonwireless.com>

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Re: Auto backup of Contacts
vzw_customer_support
Customer Support

Ridenour1963, you're very welcome. We want to end all the confusion. I just want to clarify some things. Are you using the Verizon Cloud or iCloud? If you are using the Verizon cloud is this what you see?  > http://vz.to/2rwmNoZ

MarcusS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Auto backup of Contacts
vzw_customer_support
Customer Support

Thanks for the additional details, Ridenour1963. Let’s dive deeper into this issue. Is your Verizon Cloud application up to date? What happens if you remove and install a fresh copy of Verizon Cloud from the App Store? Have you had this option in settings previously?

JosephE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Auto backup of Contacts
Ridenour1963
Member

Hi. I did delete the app and reinstall the cloud. Same results. Attached

are pics of the screens I see...

thank you.

On Thu, Aug 17, 2017 at 3:07 PM, vzw_customer_support <

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