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Can I Access My Text Messages When They Are In The Cloud?
kabulsterin
Newbie
‎11-01-2016 12:07 PM

According to the Verizon Cloud App on my Android phone, I have 1540 text messages backed up in the cloud but I cannot locate them there. Contacts, Music, and Documents are there, just no text messages.

I am about to change phones and don't want to lose my messages!

thanks

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Re: Text Messages in the Cloud
ebonyr_vzw
Verizon Employee
‎11-03-2016 12:23 PM

Kabulsterin, the Cloud is a wonderful tool to ensure you can transfer your backed up data from one phone to the next. I welcome the opportunity to address your inquiry. While the cloud does keep your backed up messages on it, it does not allow the content to be reviewed on the website. We do not have the server capacity to keep thousands of messages in My Verizon. So long as the content is being backed up regularly, it will bring the message content saved in the Cloud from the old device over to the new device.

EbonyR_VZW

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Re: Text Messages in the Cloud
ebonyr_vzw
Verizon Employee
‎11-03-2016 12:23 PM

Kabulsterin, the Cloud is a wonderful tool to ensure you can transfer your backed up data from one phone to the next. I welcome the opportunity to address your inquiry. While the cloud does keep your backed up messages on it, it does not allow the content to be reviewed on the website. We do not have the server capacity to keep thousands of messages in My Verizon. So long as the content is being backed up regularly, it will bring the message content saved in the Cloud from the old device over to the new device.

EbonyR_VZW

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