Correct Answer: Can I recover photos deleted from cloud?

marsss113 · ‎12-14-2016

Is it possible to recover photos/videos deleted from cloud, and after emptying the trash? I would imagine they are permanently stored on a server somewhere. I was hoping to get them back, as I lost them during a transfer.

vzw_customer_support · ‎12-16-2016

I love using the cloud to keep my pictures, videos and other data so I can understand how upsetting it is to lose some of your data. Once the data including photos and videos are removed from the cloud and your phone, they can not be retrieved. I'm sorry for the inconvenience.

KinquanaH_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support · ‎12-16-2016

I love using the cloud to keep my pictures, videos and other data so I can understand how upsetting it is to lose some of your data. Once the data including photos and videos are removed from the cloud and your phone, they can not be retrieved. I'm sorry for the inconvenience.

KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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