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Can I retrieve photos from the cloud if I no longer have Verizon?
vtlabladi
Member

Does anyone know if you can retrieve your cloud photos after leaving Verizon?

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Re: Retrieving Cloud Content
tikibar1
Sr. Leader
Sr. Leader

Once your account is closed, your access to My Verizon and the Cloud is no longer available.

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Re: Retrieving Cloud Content
tikibar1
Sr. Leader
Sr. Leader

Once your account is closed, your access to My Verizon and the Cloud is no longer available.

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Re: Retrieving Cloud Content
vtlabladi
Member

That doesn't seem right.  What happens to all the photos people save there?  You should be allowed to get your personal photos.

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Re: Retrieving Cloud Content
vzw_customer_support
Customer Support

Vtlabladi,


We are sorry you are no longer part of the Verizon Family. We do our best to save your content. You can still retrieve your content for up to 30 days. After 30 days, your content is purged from our servers. How long has your service been disconnected?


JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Retrieving Cloud Content
BN0916
Member

Through our on line account a delete request of CLOUD was done in error.  How do I reverse that and keep my CLOUD and all my data and pics?

 

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Re: Retrieving Cloud Content
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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