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One of the phones on my plan just stopped working. Arrangements need to be made for a replacement still, but none of the information was backed up on the cloud. The phone still powers on and functions, but the screen is unresponsive. Is there any way to set up and back up the phone's information on the cloud using another phone or a pc?
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To set up the cloud functions the phone would need to be operable to use the app and messaging to complete the setup.
Depending on on your type of device & software you may be able to access some files & media by connecting the phone to a computer since it does power on.
To set up the cloud functions the phone would need to be operable to use the app and messaging to complete the setup.
Depending on on your type of device & software you may be able to access some files & media by connecting the phone to a computer since it does power on.