Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can I still access the backup assistant website to edit contacts?
Draino
Member

I want to edit/delete some contacts on the website before downloading them to a new phone.  But when I try to get to BA+ website, it takes me to a advertisement for some new Cloud service.  It might be ok but early reviews seem to show some issues with the app.  So for the moment, I just want to check BA+ and fix what needs fixing; I may try something new later.  I can't even get my LG VS870 to sync up now.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: How do I access the Backup Assistant website?
tikibar1
Community Leader
Community Leader

Backup Assistant has been replaced by Cloud.  When you click Manage My Contacts (using the desktop version of My Verizon) and see the screen that says Backup Your Data With Verizon Cloud, look to the left of that and click Contacts.  You'll then get a pop-up showing some of the changed features.  Tap anywhere on the screen to close out that tutorial and you should then see your Contacts.

View solution in original post

0 Likes
Re: How do I access the Backup Assistant website?
tikibar1
Community Leader
Community Leader

Backup Assistant has been replaced by Cloud.  When you click Manage My Contacts (using the desktop version of My Verizon) and see the screen that says Backup Your Data With Verizon Cloud, look to the left of that and click Contacts.  You'll then get a pop-up showing some of the changed features.  Tap anywhere on the screen to close out that tutorial and you should then see your Contacts.

0 Likes
Re: How do I access the Backup Assistant website?
Snn5
Sr. Leader

Backup Assistant is now named Verizon Cloud.

0 Likes