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Can i get latest photos from my dead phone. Cloud has only 5gb old photos.
VENCHA90
Member

my phone is dead. in the cloud i see old photos. is it possible to get all photos?

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Re: Can i get latest photos from my dead phone. Cloud has only 5gb old photos.
vzw_customer_support
Customer Support

Hello VENCHA90,


I use my phone for pictures all the time and would be concerned if I weren’t able to access them. The Verizon Cloud can only backup a certain amount before you need to purchase additional storage. If you have more photos than storage, the Cloud would have stopped backing up. What exactly happened with your phone? What is the make and model?


ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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