Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Can't access the cloud desktop app

My password doesn't work on the cloud desktop app. I reset the password, which is the same for the website access. I can log into the web and not the desktop app. When I try to download from the web, I get an Apache error. How do I get the app to accept my password?

Labels (1)