Whenever I open the Verizon Cloud App on my iPhone 7, a message comes up saying "As you requested, access to media storage has been removed." It will only let me back up contacts but no pictures or videos. I don't recall requesting anything... I tried changing my password, deleting the app and redownloading it. I just want somewhere safe to keep my pictures. It was working well until about a week ago.
I want to make sure all of your personal information is safe, ROBBOH60. What happens when you try to open this data from a computer?
NicholeK_VZW
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Can you turn the syncing back on for your media in the settings of your Verizon Cloud app?
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