jrhawkdad, we want to make sure that you retrieve all of your contacts on your replacement device. From the application menu, you will need to tap "Cloud." Next, you will be provided with the option to "Get Started."
For more information regarding Verizon Cloud, click http://www.verizonwireless.com/wcms/consumer/products/verizon-cloud.html
Follow us on TwittVZWSupportport
If my response answered your question please click �CorrectrAnswer�wer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!