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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can't open files downloaded from Cloud.
TRINKDW
Member

I can't open the pictures and videos that I downloaded from the Cloud. When I click on the downloaded file I get a message "Windows cannot open the folder. The compressed (zipped) folder 'C:........................zip is invalid". I have downloaded my pictures before and have not had any problems.

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Re: Can't open files downloaded from Cloud.
Ann154
Community Leader
Community Leader

How many pictures did you include in the zip file? Others here have stated it works better to download 200 to 300 of pictures at a time instead of a larger quantity.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't open files downloaded from Cloud.
Ann154
Community Leader
Community Leader

How many pictures did you include in the zip file? Others here have stated it works better to download 200 to 300 of pictures at a time instead of a larger quantity.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't open files downloaded from Cloud.
TRINKDW
Member

That was it. I tried to download less pictures and I was able to open the download. Thank You.

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