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Change cover photo in album in Verizon cloud
BattleRoyal66
Member

Does anyone know how or if there is a way to change the cover photo within a album on Verizon cloud.

It seems to just pick whatever photo it wants to for the album cover and I would like to be able to change it.

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Re: Change cover photo in album in Verizon cloud
vzw_customer_support
Customer Support

BattleRoyal66, thank you for reaching out to us. Making sure you are aware of your options is important. Let's review the details. Where are you viewing the Verizon Cloud album? Is this from the mobile app? Or website?

 

If you are using the mobile app, can you please provide us with the Make/Model of your device? 

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Re: Change cover photo in album in Verizon cloud
BattleRoyal66
Member

I have been trying from both.

On the mobile app I have a Samsung Note 9

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Re: Change cover photo in album in Verizon cloud
BattleRoyal66
Member

I have tried it on both.

My device that I am using the mobile app on is a Samsung Note 9.

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Re: Change cover photo in album in Verizon cloud
vzw_customer_support
Customer Support

BattleRoyal66,

 

Thanks for trying. I've been searching options on my end but it does seem that this is just a randomized representation of what is in the album and not something that can be actively changed. I checked for both the app and our website but this doesn't seem to currently be an option.

 

AndrewT_VZW

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Re: Change cover photo in album in Verizon cloud
BattleRoyal66
Member

Thanks Andrew.

Maybe in a future release a feature like this could be added to the cloud.

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