Change cover photo in album in Verizon cloud

BattleRoyal66 · ‎06-28-2021

Does anyone know how or if there is a way to change the cover photo within a album on Verizon cloud.

It seems to just pick whatever photo it wants to for the album cover and I would like to be able to change it.

vzw_customer_support · ‎06-28-2021

BattleRoyal66, thank you for reaching out to us. Making sure you are aware of your options is important. Let's review the details. Where are you viewing the Verizon Cloud album? Is this from the mobile app? Or website?

If you are using the mobile app, can you please provide us with the Make/Model of your device?

BattleRoyal66 · ‎06-28-2021

I have been trying from both.

On the mobile app I have a Samsung Note 9

BattleRoyal66 · ‎06-28-2021

I have tried it on both.

My device that I am using the mobile app on is a Samsung Note 9.

vzw_customer_support · ‎06-30-2021

BattleRoyal66,

Thanks for trying. I've been searching options on my end but it does seem that this is just a randomized representation of what is in the album and not something that can be actively changed. I checked for both the app and our website but this doesn't seem to currently be an option.

AndrewT_VZW

BattleRoyal66 · ‎06-30-2021

Thanks Andrew.

Maybe in a future release a feature like this could be added to the cloud.