Closing app
Meg2435
Newbie

I just  got a new model of my phone  and now my cloud wont open. I click on it and it pops up then closes.

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Re: Closing app
dexman
Community Leader
Community Leader

Try deleting and re-adding the app. ☺

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Re: Closing app
vzw_customer_support
Customer Service Rep

Thank you for reaching out to us, Meg2435.

Having a working device is important! Let's look into getting your Cloud application working. What is the make and model of your device? Are we dealing with the Verizon Cloud or the iCloud?

TabithaJ_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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