Cloud Crashed My PC!
DaddyCat
Newbie

I put the Cloud on my PC so I could save my photos and files from my PC to the Cloud and  access them from there also and it CRASHED my PC! I have now lost YEARS worth of work! Has anyone else had this happen? WHY did Cloud CRASH my PC??? This should not have happened!

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Re: Cloud Crashed My PC!
vzw_customer_support
Customer Service Rep

 

Hello! Oh, no! Hopefully your PC isworkingn, andd you are able to restore your work. We're sending you a Private Note to continue.*Andrea

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Re: Cloud Crashed My PC!
vzw_customer_support
Customer Service Rep

 

To confirm, what Cloud app/feature did you put on your PC? How long ago did all of this happen?*Andrea

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Re: Cloud Crashed My PC!
DaddyCat
Newbie

I just did it last night so whatever app was available yesterday from Verizon for download on a PC. My screen is completely black now.

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Re: Cloud Crashed My PC!
vzw_customer_support
Customer Service Rep

I am so sorry to hear of any issues with your PC. Is this your PC screen that is black? Was the download successful for the Verizon Cloud companion app? 

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