I originally had the 'free' 5 GB cloud through VZ and several months ago was offered an increase to 25 GB at no extra cost. My increased Cloud size never showed up and I have filled up the 5 GB. Now trying to access the extra 20 GB. I recently upgraded my VZ plan and the summery shows I would keep my 'FREE 25GB Cloud'.
Any ideas as to how I get to the memory?