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Cloud backup failed
Jay31816
Member

Only iPhone , it is saying last update failed. Any suggestions?

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Re: Cloud backup failed
vzw_customer_support
Customer Support

That would certainly concern me too, Jay31816. Let's get this corrected.

Can you tell me when the last backup was? What iPhone do you have? If you open the Cloud application, does it say if/what the error was?

Please restart your phone, access the Cloud, and then try to do a backup to see if it is successful.

VanessaS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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