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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Cloud help
kv6419
Member

New to cloud, not sure Galaxy s3 sent the photos I chose..............help

Labels (1)
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Re: Cloud help
vzw_customer_support
Customer Support

kv6419, no worries. We can help you be an expert. First, you need to register your mobile number at Verizon Cloud to view your saved photos. Click here to get started:


http://www.verizonwireless.com/wcms/consumer/products/verizon-cloud.html?intcmp=SearchBanner:cloud:T...


LasinaH_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Cloud help
kv6419
Member

I already have Cloud, have chosen to have contacts and photos backed up. Screen says "backing up", however, when I swipe downward on my screen, I see "0%, cloud paused, application temporarily unavailable"  Hate going to a Verizon store but I have no choice, need this taken care of ASAP...........thanks for your help though.

kb6419

From: Verizon Wireless Customer Support <forums@verizonwireless.com>

To: Karen Valach <kb6419@yahoo.com>

Sent: Wednesday, June 3, 2015 7:40 PM

Subject: - Cloud help

#yiv3141509917 img

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A message from the Verizon Wireless Community

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Cloud help

created by Verizon Wireless Customer Support in Verizon Cloud - View the full discussionkv6419, no worries. We can help you be an expert. First, you need to register your mobile number at Verizon Cloud to view your saved photos. Click here to get started:

http://www.verizonwireless.com/wcms/consumer/products/verizon-cloud.html?intcmp=SearchBanner:cloud:Top

LasinaH_VZWFollow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community Start a new discussion in Verizon Cloud by email or at Verizon Wireless Community

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Re: Cloud help
vzw_customer_support
Customer Support

kv6419, we want to save you a trip to store and do all that we can to assist you right here. Are you connected to Wi-Fi or our network when you attempt to sync your device with Verizon Cloud? If so, disable Wi-Fi and connect to our network when syncing with Verizon Cloud. Are you able to view any pictures saved online at our website?


http://www.verizonwireless.com/wcms/consumer/products/verizon-cloud.html


LasinaH_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes