Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Cloud keeps backing up my music even though it's not selected...

Verizon Cloud keeps backing up music and photo files on my phone, even though both of those things are not selected.  I've tried resetting the thing several times.  But it keeps doing it, and eventually bugs me to add space...  I don't want to add any space to my Cloud account.  I like having Cloud to back up my contacts and messages - but unless I can find a way for it to stop including my music and photos, I'm just going to uninstall it...

Labels (1)
Re: Cloud keeps backing up my music even though it's not selected...
Customer Support

Being able to designate what Verizon Cloud backs up is one of the unique features of this service LOIHIT51. We want to be sure this is working properly for you. When did this issue begin? Are there any updates available for the Cloud app in the Play Store on your device?


Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!