PDRVMI87,
We understand the importance of updating and making sure you device is backed up. Let's get some details. What is happening with your Cloud? Are you having trouble online or one your device? Are you getting an error message?
JenelleR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I can not see my photos, videos or music.
All gone
Why? Since January
Both online and phone. It isn't a phone issue.
Photos have to be on virtual space somewhere
Very frustrating to trust you to keep my pics
You all are avoiding our problems with the cloud by asking irrelevant questions
Our photos are GONE....please restore them
Start a new topic or ask questions in the open forum.
