Hey Rocknrobin. Thanks for your patience through this. We are looking further into this issue for you all. Please hang in there with us as this gets resolved.
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This outage has lasted for nearly two months on DC8. They "say" DC9 has been resolved. Verizon has repeatedly lied to me about uptimes that are always just a few days out from when I call or inquire. They "say" my photos, docs, etc. are not lost. I'm calling [Removed] on that until they can prove they haven't lost my cloud data. We were never so much as given a courtesy notice about this issue. I had to discover it on my own. This is bad business!!! I've been with Verizon (and their predecessor company(s)) for more than 16 years, and this is how they reward loyalty! They have their customers in a real Catch 22 - we all want to leave them for issues like this (especially this issue!), yet we can't leave until we get our cloud data back. So, what's their incentive to get it back to us?! As soon as we get it back, we're just likely to leave in their minds! Slimy, shady, monopolistic behavior! Where are the regulators now?!!!!
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