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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Cloud works on my android phone but when I try to access from iPad I get a message that says myVerizon account is locked...need help
JAMBIS82
Newbie

I can access the cloud from my phone but when I try and access from my iPad I get a message that says my Verizon account is locked and I need to change my password. After that change is made I get the same message when trying to log in. Need help

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Re: Cloud works on my android phone but when I try to access from iPad I get a message that says myVerizon account is locked...need help
vzw_customer_support
Customer Support

I'm so sorry for the issue you're having, but you've come to the right place for assistance with the Verizon Could and transferring to iCloud. You see, you are going from an Andrfoid device to an Apple device. One used the Verizon cloud and one uses iCloud. Here is a link on how to transfer the content: http://www.verizonwireless.com/support/content-transfer-help/



ChristinaB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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