If memory serves me, I think that error is a suspension error. Call support to have them confirm your wireless service isn't suspended and restore the cloud back to active status.
We want to make sure you are able to use your iCloud services as needed. With regard to your iCloud account have you tried accessing it online seperately from your phone? How are you accessing the iCloud account? JasperM_VZW
Thanks for the info. When was the last time you've access VZ Cloud? What happens when you use this link https://login.verizonwireless.com/vzauth/UI/Login?realm=vzw&goto=https%3A%2F%2Fcloud.verizonwireless....
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Thanks for the update, Cottonball48. To ensure that we're on the same page, which cloud service are you referring to? How do you typically access your cloud content in the past?