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Cloud
Cottonball48
Member

I keep getting errorr code 10050 when trying to access cloud. 

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Re: Cloud
NJMagicman
Novice

If memory serves me, I think that error is a suspension error.  Call support to have them confirm your wireless service isn't suspended and restore the cloud back to active status.

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Re: Cloud
vzw_customer_support
Customer Support

We want to make sure you are able to use your iCloud services as needed. With regard to your iCloud account have you tried accessing it online seperately from your phone? How are you accessing the iCloud account? JasperM_VZW

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Re: Cloud
vzw_customer_support
Customer Support

We want to help in any way that we can Cottonball48. Are you still having the same issue? Were you able to contact us?

RosanneM_VZW

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Re: Cloud
Cottonball48
Member

I tried on app and online.

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Re: Cloud
Cottonball48
Member

Yes. I am still having the issues. 

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Re: Cloud
vzw_customer_support
Customer Support

Thanks for the info. When was the last time you've access VZ Cloud? What happens when you use this link https://login.verizonwireless.com/vzauth/UI/Login?realm=vzw&goto=https%3A%2F%2Fcloud.verizonwireless....

 

CoreyM_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Cloud
vzw_customer_support
Customer Support

Thanks for the update, Cottonball48. To ensure that we're on the same page, which cloud service are you referring to? How do you typically access your cloud content in the past?

 

LorenzoP_VZW

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