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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***

I have a Samsung Galaxy s5, I have the cloud enabled and set up to backup everything, but there are only 30 photos frommydevice on the cloud, and none of them in the albums that I have created on my phone. I don't know what I am doing wrong, but I would like my photos backed up and organized how they are on my device. Suggestions?

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Re: Cloud
Customer Support

Oh no! Lets find out what's going on and fix it fast. Here is a link to the VZW Cloud. It will help with all your cloud needs.


Foloow us on twitter @vzwsupport