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Cloud
conwaylucy
Member

How do you back up to the cloud?

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Re: Cloud
Snn5
Sr. Leader

Make sure you have the Verizon Cloud app and that Cloud is part of your plan.  (Included with More Everything and with the New Plans, not available on Prepaid) Sign into the app and it will create a Verizon account on your phone.  Then use the app to sync and backup.

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Re: Cloud
Snn5
Sr. Leader

Make sure you have the Verizon Cloud app and that Cloud is part of your plan.  (Included with More Everything and with the New Plans, not available on Prepaid) Sign into the app and it will create a Verizon account on your phone.  Then use the app to sync and backup.

View solution in original post

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Re: Cloud
vzw_customer_support
Customer Support

We certainly want to help find a way to back up everything you need, conwaylucy.To be sure we get you all the steps to ensure your memories are safely backed up, please tell us a bit more about what you're using. What model phone do you have? What calling plan are you on?


JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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