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Contact Don't Synch
WILPOT70
Member

I have two iPhone 7's on my account.  I can back up Contacts from both to Verizon Cloud, but they do not synch.  I see different numbers of contacts in the cloud and each device.  What can I do?

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Re: Contact Don't Synch
vzw_customer_support
Customer Support

WILPOT70, we hope that you are enjoying your new phones. We understand how important it is for your contacts to sync. We will provide you with some troubleshooting assistance. Tell us more about what your are seeing? Are there more numbers in the cloud or in the phones? Is this your first time using the Verizon Cloud? What phones did you have previously?

Let's also start by making sure your Verizon cloud is up to date: http://vz.to/2jcbLl4

RalphT_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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