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Contacts backing up to the cloud
Busymommy5
Newbie
‎03-25-2016 06:12 PM

I have tried all day to back up my contacts so that I can set up my new phone. It's backing up all my pics, but only 37 of my 236t contacts. How can I fix this?

Mindy

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Re: Contacts backing up to the cloud
Ann154
Community Leader
Community Leader
‎03-25-2016 06:27 PM

Are the "missing" contacts saved as Google contacts? If so, then they won't be backed up to the Verizon Cloud as they are already backed up by Google.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Contacts backing up to the cloud
Busymommy5
Newbie
‎03-25-2016 06:37 PM

How do I know if they're saved as Google contacts?

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Re: Contacts backing up to the cloud
Ann154
Community Leader
Community Leader
‎03-25-2016 09:06 PM

They will say so. Exactly how is dependent on your phone model.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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