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Current text messages
FRAGEE74
Newbie
‎10-18-2016 08:48 PM

I received another phone, a replacement of my galaxy S5. I uploaded all my info from the cloud to my new phone. I noticed that my text messages from 2014 and 2015 were present but not my current text messages from 2016. Will my current text messages for 2016 appear at some point? It was saying I had 34000 plus messages.

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Re: Current text messages
vzw_customer_support
Customer Service Rep
‎10-20-2016 11:54 PM

We want to make sure that you have access to your messages. It can take time to restore all messages if there were a large amount at the time of swapping devices. Do you see the messages reflecting through your message application at this time?


HarleyE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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