Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
Last week we disconnected a phone from our share plan and transferred my phone to that contract. Now all my contacts are gone. I had to set up my voicemail again too. I talked to Verizon customer service and went through the steps for backup assistant. When I try to access that on my phone I get a message "account has configuration error". I went to manage my contacts online and backed up the contacts on the cloud. I still get the configuration error.
Message was edited by: Community Manager
Forgot to say that when I connected my iPhone to the computer it said I couldn't sync it with the Cloud.