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Download times out when I try to download videos
Tiggerslily
Member

Every time I try to download my videos to my laptop it times out and cancels the download.  Help

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Re: Download times out when I try to download videos
vzw_customer_support
Customer Support

Tiggerslily,


Help has arrived! Your post is troublesome & I want to make sure you’re able to download videos with ease. What make & model phone do you have? Are you trying to transfer over videos from your phone to your computer? Please walk me through the steps that you are taking to download the videos to your computer.


AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Download times out when I try to download videos
Tiggerslily
Member

I actually figured it out. I was trying to down load them all at once from

the web but once I did them individually it worked. Thanks.

On Jul 24, 2016 7:24 PM, "Verizon Wireless Customer Support" <

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