Is there a way to download my contacts and my text messages to my PC running Windows 13 from my Samsung 5? I have downloaded Verizon Cloud to both my phone and my PC. I also downloaded Verizon Messages to my PC. I backed up my contacts and my messages, but I can't find them when I log into the Cloud. It shows that some of the storage space has been used, but I can't figure out where the actual data has gone. When I log into Verizon Messages, it shows me messages from the last two days. I'm trying to save one conversation that is a string of texts back and forth going back several months, but all I can find when I go to Verizon Messages on my PC is the last two days worth. I'm trying to avoid having to retype into a Word file the entire message string!
The cloud and app will sync 90 days of messages if installed BEFORE that period of time. It will only backup what is sent/received from the period of installation. You can then auto-sync the messages for a rolling 90 days upon receipt or sending.