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Downloading to Verizon Wireless cloud
Calogero34
Member

I have a droid turbo and am unable to download my music to the Verizon cloud.  Can anyone help.

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Re: Downloading to Verizon Wireless cloud
vzw_customer_support
Customer Support

It's a small world, Calogero34. I use Verizon Cloud, and I have a Turbo as well. I would love to help you get your music backed up. Can you describe what happens when you try? It would help to know the steps you take, and what you see on your end. Thanks.


DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Downloading to Verizon Wireless cloud
vzw_customer_support
Customer Support

Saving your music is very important Caloger034. What device do you have? Do you have enough space? What error message do you receive?



KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Downloading to Verizon Wireless cloud
Calogero34
Member

I am unable to download songs from Google Music to the Verizon Cloud.

Nothing happens.  Everything else downloads, pictures, contacts, etc.

Charles

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Re: Downloading to Verizon Wireless cloud
vzw_customer_support
Customer Support

We appreciate the details Calogero34 .Do you have the music already save to your phone? Are you downloading music from an application?


KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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