I used verizon cloud on my Droid turbo, and the screen broke. So my husband bought me a motorola G4 off of amazon and I have been using that. I have been using google photo backup for a while now, but realized my baby's newborn pics weren't on there so I went to look on the cloud. None of my pictures are there anymore. Did some digging and tried to sign up for the cloud service as it said I currently didn't have it, and it says my line isn't eligible. But my husband's is, we both have the exact same phone. Any ideas?
We understand wanting to retrieve those precious pictures Raggamuffin06. We are happy to look into this for you. Please reach out to us in DM on Twitter or Private Message on Facebook with your issue so we can further assist.
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