Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How Do I Back Up My Entire Phone?
Jpalla
Member

So I am getting my new replacement phone tomorrow how do I back up my entire phone and re install it onto my new phone

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: I am getting a new replacement phone tomorrow
vzw_customer_support
Customer Support

Jpalla,

We are glad you are getting your replacement device. We have a great product to back up your device. Check out http://vz.to/2blxvHQ our Verizon Cloud to ensure all your personal info is saved.

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: I am getting a new replacement phone tomorrow
demmo86rt
Leader
Leader

Settings>backup & reset. In there you can make sure it's backed up to your Google account.  When you setup the new device, this will restore your apps (but not data for most of them) and some of your secondary accounts.  There are apps that can backup and restore call logs and messages.  For the most part though, you'll have to do most of the setup yourself.

0 Likes
Re: I am getting a new replacement phone tomorrow
bearone21
Leader

if it's a samsung phone use samsung smart switch, both on wi-fi.....works great for apps, messages, contacts.

0 Likes
Re: I am getting a new replacement phone tomorrow
vzw_customer_support
Customer Support

Jpalla,

We are glad you are getting your replacement device. We have a great product to back up your device. Check out http://vz.to/2blxvHQ our Verizon Cloud to ensure all your personal info is saved.

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes