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How Does Sync Work?
Shandycat
Member

If I want to delete a contact, do I do it on my phone or on the Cloud? In other words, say I delete a contact from the cloud. When sync takes place, does the contact get deleted from the phone (because it got deleted from the cloud and sync "downloads" information), or does the contact in the phone get re-added to the cloud (because it's still on the phone and sync "uploads" information)?

Thanks!

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Re: How Does Sync Work?
vzw_customer_support
Customer Support

Shandycat, I can understand the importance of being able to manage your contacts? We are here to help you. If you delete from the cloud and then sync, the contacts should also update on the phone. If you delete on the phone first and push sync, then it will also delete on the cloud. For more information follow the link: http://vz.to/2bTMVo2

RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: How Does Sync Work?
vzw_customer_support
Customer Support

Shandycat, I can understand the importance of being able to manage your contacts? We are here to help you. If you delete from the cloud and then sync, the contacts should also update on the phone. If you delete on the phone first and push sync, then it will also delete on the cloud. For more information follow the link: http://vz.to/2bTMVo2

RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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