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How can I access my contacts and manage storage for my Cloud?

I have to ask - did they ever get you hooked up with the cloud on prepaid? I have been going through the same thing for close to a year now, all I ever accomplish is a lot of wasted time, high blood pressure, and hating verizon...

And now, suddenly I can't access my contacts when on my pc at MyVerizon - keeps routing me to the [removal required by Verizon Wireless Terms of Service] cloud that I can't sign up for!
Just want to know if ANYONE has had any luck on this...

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