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How can I see text messages older than 3 months. They show as backed up on my Verizon Cloud on my phone.
gretagirl
Member
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Re: How can I see text messages older than 3 months. They show as backed up on my Verizon Cloud on my phone.
gretagirl
Member

To clarify. I can see older than 3 month text messages on my phone, but when I look at the Verizon cloud from my computer or download messages+ to another phone, I only get the past 3 months. Where are all the older backed up messages and how can I get to them from another device other than my phone. I am switching from Android to IOS and want to keep my "supposedly" backed up messages. Thank you.

 

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Re: How can I see text messages older than 3 months. They show as backed up on my Verizon Cloud
vzw_customer_support
Customer Support

Hi, gretagirl. We are glad to hear you are switching to iOS soon and I'm happy to help. Just to double check, how often do you have Verizon Cloud to backup your messages? Additional information is here: https://www.verizon.com/support/verizon-cloud-faqs/

-Lorenzo

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Re: How can I see text messages older than 3 months.
vzw_customer_support
Customer Support

The great news is, you can see and saves text on our site.

https://www.verizon.com/support/knowledge-base-216490/

-Carter

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