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How do I back up music and documents?

I have an iPhone 5s, I am trying to back up my music onto the cloud app but there is no option to do so. I've already backed up my photos and contacts. When I press on music it just shows me a website telling me to download the cloud app

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Re: How do I back up music and documents?
Customer Support

Yansan1121, we want to make sure that you don't lose any of your music files. How did you download that music? Did you download it from a 3rd party application that you downloaded from the Apple Store? Is that music uploaded in your Music Files on your device? 

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