Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I back up music and documents?
Yansan1121
Member

I have an iPhone 5s, I am trying to back up my music onto the cloud app but there is no option to do so. I've already backed up my photos and contacts. When I press on music it just shows me a website telling me to download the cloud app

Labels (1)
0 Likes
Re: How do I back up music and documents?
vzw_customer_support
Customer Support

Yansan1121, we want to make sure that you don't lose any of your music files. How did you download that music? Did you download it from a 3rd party application that you downloaded from the Apple Store? Is that music uploaded in your Music Files on your device? http://vz.to/2fKbDfd 




LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes