i was informed that I cannot back up music from an iOS device, but nowhere on your website or faq or community forums do you explain this. Frustrated by Verizon AND Apple. At the least you could let people know upfront that they can only backup contacts, photos, and videos
mommyg3, Let's make sure that music travels with you. We regret that there was some issues with communication about what can be backed up. iCloud and iTunes are the best ways to back-up your music on your iOS devices. iPhone 6s and 6s Plus iCloud Support | Verizon Wireless Notice there is a additional support link for Apple iCloud Support. Is there anything else that we can help with today?
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