Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
How do I back up music from my iOS devices?
mommyg3
Member

i was informed that I cannot back up music from an iOS device, but nowhere on your website or faq or community forums do you explain this.  Frustrated by Verizon AND Apple.  At the least you could let people know upfront that they can only backup contacts, photos, and videos

Labels (1)
Tags (2)
0 Likes
Re: How do I back up music from my iOS devices?
joelr_vzw
Verizon Employee

mommyg3, Let's make sure that music travels with you. We regret that there was some issues with communication about what can be backed up. iCloud and iTunes are the best ways to back-up your music on your iOS devices. iPhone 6s and 6s Plus iCloud Support | Verizon Wireless  Notice there is a additional support link for Apple iCloud Support. Is there anything else that we can help with today?

JoelR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes