How do I consolidate backup locations?
DRRealEstate
Enthusiast - Level 1

I recently upgraded my phone. The problem is I have had different phones and each one wanted to use a different cloud. I had Verizon cloud with some phones, Google Cloud with the Pixel, OneDrive and Drive. I am not sure where other photos and things may be. 

So, how can I consolidate all my different cloud areas and only use one? On some backups I have multiple photos since I am guessing the back-ups are backing up multiple copies.

1 Solution

Correct answers
Re: How do I consolidate backup locations?
vzw_customer_support
Customer Service Rep

DRRealEstate, hi there, I hope your day is going well.  I have thousands of photos backed up and I understand the importance of having all of the photos in one easily accessible place.  I have to set the expectation that Verizon only has support for Verizon Cloud and does not have the ability or resources for support of other Clouds.  If you want everything on Verizon Cloud you will need to have the person with a different cloud service, upload all the content to their device and then do a backup with Verizon Cloud.  Once you back up with Verizon Cloud you will be able to delete the photos from the device to free up the storage.  All of the information regarding Verizon Cloud and what options you have will be found here: https://www.verizon.com/support/verizon-cloud-faqs/

-Santo

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Re: How do I consolidate backup locations?
vzw_customer_support
Customer Service Rep

DRRealEstate, hi there, I hope your day is going well.  I have thousands of photos backed up and I understand the importance of having all of the photos in one easily accessible place.  I have to set the expectation that Verizon only has support for Verizon Cloud and does not have the ability or resources for support of other Clouds.  If you want everything on Verizon Cloud you will need to have the person with a different cloud service, upload all the content to their device and then do a backup with Verizon Cloud.  Once you back up with Verizon Cloud you will be able to delete the photos from the device to free up the storage.  All of the information regarding Verizon Cloud and what options you have will be found here: https://www.verizon.com/support/verizon-cloud-faqs/

-Santo