Correct Answer: How do I delete music from my cloud?

ShellyP917 · ‎08-08-2016

How do I delete music from my cloud? It keeps telling me to make sure I have a data connection. I do. I tried deleting the music online, but only part of is shows up.

vzw_customer_support · ‎08-10-2016

ShellyP917, it's important to be able to manage your cloud storage as it can fill up quickly. I welcome the opportunity to address your inquiry. You can delete music files from the cloud as shown here: http://www.verizonwireless.com/support/knowledge-base-126145/. Please note that the cloud will only show items for deletion that have been backed up to it.

EbonyR_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

vzw_customer_support · ‎08-10-2016

ShellyP917, it's important to be able to manage your cloud storage as it can fill up quickly. I welcome the opportunity to address your inquiry. You can delete music files from the cloud as shown here: http://www.verizonwireless.com/support/knowledge-base-126145/. Please note that the cloud will only show items for deletion that have been backed up to it.

EbonyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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